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So.
This morning I woke up, mowed two lawns, then showered up for my trip
into Green Hills (Nashville) to go to the Apple Store in the Green
Hills Mall. You see, my iPod has been kinda quirky the past two weeks,
and though I made a trip to the Apple Store about two weeks ago to fix
it, it started to act like a defiant teenager to me again last night.
So I embark on my quest at 1:40, as I have a 2:50 appointment at the
Genius Bar to get them to do something that I apparently could do, but
can't. You see, they make it look so easy, and even when I try to do
the same thing they did during my previous visit, it won't work for
me. So I take the same route there...840 to I24 to I440. I like
making the trip actually, as I enjoy the think time and I would really
like to take a road trip, but I digress. I arrive at the Mall at Green
Hills at approximately 2:20-2:30. I enter the Apple Store, where no
one is in line at the Genius Bar. So I stroll up to it, discuss some
logistics with the resident Genius, and he takes my iPod, does a quick
fix, and I'm good to go. It looked like it was working. So I stroll
around (a trip of that distance isn't truly justified by merely
entering and leaving the Apple Store in a matter of 10 minutes.) and
pick up an Apple Remote for whatever. I find a guy who graduated from
LaVergne working there, and we talk for a few. I then pay for the
remote and go to the Gap and buy a nice polo with a gift card I
received for my birthday, then leave, with plans to visit the nearby
CompUSA as I have a gift card and found directions online while in the
Apple Store. On my way to CompUSA, I decide to begin uploading songs
to my renewed iPod as I had my laptop with me. When I reach my
destination, I look down at the laptop screen and find out my iPod was
"not a readable or writable disk" (or for those that want a simple
version...it wont talk with my computer, and my computer can't talk
with it.) With disgust, I decide to spend a few minutes browsing
CompUSA and then return to the Apple Store to get it checked out
again. I find nothing of great interest (i.e. the card is for $25
dollars, and I just spent the last of my cash on the remote). I leave
and retrace my tracks five miles back to the Apple Store, realizing
that this time I do not have an appointment, and if crowded, I may not
be able to see a Genius for a while. After waiting through three other
customers before the scheduled person didn't show, I proceeded to
discuss my newfound problem with a different Genius, the one who worked
with me two weeks previous. He also remembered me, and we hit it off
again. He ran the same problem solver program (iPod Updater...after a
bit of Disk Utility and erasing), and I wasn't leaving until I was
satisfied it would work, so I pulled out my laptop upon his advising as
well, to make sure that it wouldn't run into any snags. He then told
me that he would like to help me more, but my iPod was more than a
month out of warranty. Me being the amazing random detail oriented guy
I am, remembered that there was no way the iPod was out of warranty by
a month, being that my dad bought it for me after May 29, 2005 for my
birthday while I was at Governor's School. (May 29 was the day Gov.
School started). So I asked him if the warranty wasn't more than a
month expired, what he could do, especially since it was him I saw two
weeks ago for the same problem. He told me that he needed proof of the
purchase date, i.e. a reciept, which I had long ago lost I'm sure.
Luckily Best Buy keeps records, so I called them and asked them when
I/my dad bought the iPod, and they told me June 9, 2005. I asked the
Genius if June 9, 2005 was acceptable being that it was yesterday and I
saw him two weeks previously for the same problem. He said he would
try and work with me, but mentioned that the iPod was working now. I
then asked him how many times I have to come for the same problem
before it is considered "replaceable". He told me he understands, and
that since I live in Murfreesboro it is a bit of a drive, but he needed
a hardcopy reciept. So now I depart the mall again, but this time I
head to Hickory Hollow to the Best Buy there. After about 25 minutes
of driving, I pull into the parking lot there and walk in, and the girl
I talked to on the phone prints up my receipt. I noticed an accident
on I24 on the other side (the way I would go back) so I asked if there
was an alternative route they knew of. After confusing directions and
unsufficient routes, I decide to take Bell Road all the way back to
Hillsboro Parkway (mind you it has 8045980394598 lights.) Surprising
only like 3 of them were red. So I made it back to the Apple Store in
roughly 20-25 minutes. I walk in and the "old-reliable" Genius isn't
there, so I have to explain my story to the currently available guy.
After much storytelling ( I failed to tell them this entire time that
the reason the case is slightly out of line is not because I've been
"squishing" it, it is
actually because Best Buy replaced the hard
drive about three weeks ago, which I imagine would have voided any such
warranty that I was pleading for.), the Genius gave me a shiny new iPod
(still photo mind you), took my old one away, and lectured me that this
one only had a 90 day warranty and I need to be more careful about not
"squishing" it. So after that escapade, I leave the mall for the last
time, smiling all the way. I return home at 7:00 pm., about 5 hours
and 20 minutes spent on the whole shbang. I return happily though, as
my mom has a smoothie made for me, dinner was just finished cooking,
and I have a shiny new iPod that I have yet to name. I then watched
Tristan and Isolde, very good movie. And that brings us to the end of
my day.
::b
In memory of "Ben Moser's iPod", as it was never officially given any name but of the one referred to.
June 9, 2005 - June 10, 2006
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